FAQs

Frequently Asked Questions (FAQs)

What currency are your prices displayed in?

Calibar is based in Canada, and prices are displayed in Canadian Dollars (CAD) by default. If local currency is available in your region, prices may be shown in your local currency during shopping or at checkout.

When will my order ship?

 

Orders are typically processed within 1–2 business days. Once your order has shipped, you’ll receive a confirmation email with your tracking information.

 

How long does shipping take?

Delivery times vary depending on your location. Most orders arrive within 7–10 business days after shipment. International shipping times may vary due to customs processing or carrier delays.

 

Can I track my order?

Yes! Once your order has been shipped, you’ll receive a tracking number by email. If you haven’t received tracking information within 5 business days after placing your order, please contact us at info@calibar.ca.

What is your return policy?

Your satisfaction is important to us. If your item arrives damaged, defective, or incorrect, please contact us within 30 days of delivery. We’ll gladly work with you to provide a replacement or refund where applicable.

Returned items must be unused and in their original condition unless they arrived damaged or defective.

Can I cancel my order?

Yes. Orders may be cancelled free of charge before they are processed or shipped. Once an order has been shipped, it can no longer be cancelled, but you may still be eligible for a return according to our Return Policy.

I entered the wrong shipping address. What should I do?

Please contact us immediately at info@calibar.ca. If your order has not yet been processed or shipped, we’ll do our best to update your shipping address. Once an order has been dispatched, we may not be able to make changes.

Do you ship internationally?

Yes! Calibar proudly ships to customers around the world. Shipping availability and delivery times may vary depending on your location.

I have another question. How can I contact you?

We’re always happy to help! If you have any questions, please email us at info@calibar.ca.

To help us assist you as quickly as possible, please include your order number (if applicable) and a brief description of your question.